Privacy Policy for Juniper Exterior Cleaning

Effective Date: November 9, 2019

At Juniper Exterior Cleaning, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website www.juniperexteriorcleaning.com or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

  • Personal Information: When you fill out a contact form, schedule a service, or sign up for our newsletter, we may collect personal details such as your name, email address, phone number, and physical address.

  • Usage Data: We may collect information on how our website is accessed and used, including IP addresses, browser type, pages visited, and the time spent on each page. This data helps us improve the performance and functionality of our website.

  • Cookies: Our website uses cookies to enhance user experience. Cookies are small data files stored on your device that help us understand your preferences and how you interact with our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services, including scheduling exterior cleaning appointments.

  • To communicate with you regarding your service requests, inquiries, or other customer support needs.

  • To send you promotional materials, newsletters, or other marketing communications (if you have opted in).

  • To analyze and improve our website’s performance and functionality.

  • To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with third-party service providers who assist us in running our business, such as payment processors, marketing platforms, or customer service tools. These providers are obligated to protect your information.

  • Legal Compliance: We may disclose your personal information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or defend against legal claims.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request that we update or correct any inaccurate or incomplete personal information.

  • Deletion: You may request that we delete your personal information, subject to certain exceptions.

  • Opt-Out: You can opt out of receiving marketing emails or communications from us by following the unsubscribe link in our emails or by contacting us directly.

To exercise these rights, please contact us at juniperexteriorcleaning@gmail.com.

6. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Juniper Exterior Cleaning
Flat 5 Mill Court
Quainton Road, Waddesdon
HP18 0LP
Email: juniperexteriorcleaning@gmail.com
Phone: 07474 306228